"Go deep into the customer's use site, provide one-stop free service, and solve problems for customers" is the service purpose of Lanhi's after-sales inspection.

   In 2025, Lanhi "serves with heart, measures quality, travels thousands of miles, and has no worries about after-sales" The after-sales inspection in the first half of the year has been carried out for half a month. Two inspection teams composed of more than 20 technically skilled and experienced engineers are conducting this inspection service in the southwest and south China regions respectively, injecting a steady stream of service momentum into underground engineering and mining equipment in the southwest and south China regions.

  Equipment inspection, professional escort

   During the inspection process, whether it is a sudden failure of the equipment or a long-standing operating hazard, the service engineers rely on superb technology and rich experience to diagnose and repair it.

   At the same time, the inspection engineers will strictly follow the maintenance standards and specifications of the equipment to debug the equipment and perform a series of maintenance operations. Extend the service life of the equipment, save equipment renewal costs for customers, and enhance the comprehensive use value of the equipment.

   Customer visits, listen carefully

   Customer needs and suggestions are the source of power that drives our continuous progress. Therefore, during the inspection, the after-sales team actively visited customers and communicated with them face to face. Every sincere handshake and every in-depth conversation brought us closer to the actual needs of customers. In response to the equipment usage issues raised by customers, technicians provided solutions on site and taught the key points of operation step by step; for the valuable suggestions from customers, we carefully recorded and discussed them in depth, and incorporated them into the subsequent product optimization and service upgrades.

   Lanhi's after-sales inspection activities in the first half of 2025 are in full swing. The service team continues to measure the journey of thousands of miles to the South China region with firm steps, and provides customers with comprehensive service support with professionalism and enthusiasm. While solving practical problems for customers, it will also further deepen the cooperative relationship between Lanhi and customers, and jointly promote the high-quality development of the underground engineering and mining equipment industry.